Why I am Pivoting from LLMs for Clinical Care Navigation
June 6, 2025
TL;DR: I spent 9 months building LLM-powered apps to help cancer patients navigate clinical care—chatbots with EHR integrations, appointment prep tools, and iOS apps (that Apple kept rejecting). I found real use cases and built working prototypes, but I’m pivoting because LLMs aren’t ready for safe clinical use by patients. The core structural issues—context building, grounding, and usefulness—won’t be solved by the next model release. This is my personal experience; LLMs remain amazing for other use cases like prototyping the very applications illustrated in this post.